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The Challenge and Skill of Leading with Empathy with Jeremi Gorman, CBO of Snap Inc.

Season 1, Episode 41

Hello!I'm Caneel.

I'm a social scientist who helps people break out of the invisible traps and make whole-life changes easily and naturally. 

As creative thinkers and entrepreneurs, we create tools and products because we, ourselves, need to work on something.

For Canadian entrepreneur superstar, Alex Ikonn, co-founder of Intelligent Change and creator of the best-selling Five Minute Journal and Productivity Planner, gratitude was his Achilles heel.

When Alex, who had a challenging childhood and at times had felt like a victim of his circumstances, learned the power of gratitude, it shifted his whole life.

If you have scarcity of some sort in your life, whether it be from things that are happening in your family, in your career, or relationships, you can get into that trap of saying, “Why me?”

When Alex had that first huge realization that you are planting seeds to your reality with your everyday thoughts and that what you focus on, you cultivate and create in your life, everything changed for him.

He learned that if you want to make any difference in your life, you have to take responsibility.

This led him to create tools like the Five Minute Journal that could act like “toothbrushes for the mind” and help people build new, healthy habits through a daily routine of being grateful that catapults them on a new life trajectory through changing their mindset.

No one can make you unhappy. Once you take responsibility in your life, there is power in this. If you take care of that one being that you can be responsible for – YOU – you’re making such a big change because it’s going to be a ripple effect and you’re going to inspire others.

In my podcast episode, A Daily Routine for Growth Mindset & Gratitude that Will Change Your Life, Alex Ikonn shares his personal journey and it demonstrates how one truly simple question, asked once per day, can make a massive, fundamental difference in your life.

We are in a time of deep change – a kind of change that requires not just incremental shifts, but deep transformation where we don’t know what the end state is going to look like, both collectively, but also for each of us individually. It’s changing the way that we need to show up as leaders and highlighting the importance of leading as whole humans with empathy and compassion for one another. Jeremi Gorman, the Chief Business Officer at Snap Inc, is here to discuss the importance of practicing and leading with empathy. Jeremi leads global sales, agency partnerships, customer and business operations, platform integrity, trust and safety, and creative strategy, and is also a huge influence on people’s mindsets and the culture at Snap, and she brings some great insight into leadership, from both a corporate and a personal standpoint. Company values come from the top, and leaders who practice empathy are leaders that teams are eager to support, teams that are willing and able to pivot, teams that want to learn and to grow, not just professionally but personally, and teams that stand together during times of crisis.

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