Leading in challenging times is a weighty responsibility. Jess Kolko, a senior leader at Whole Foods, found her leadership tested during the pandemic. Challenging perfectionism, embracing vulnerability, and aiming for progress rather than perfection are key. Leaders who acknowledge mistakes create trust and an atmosphere of acceptance. Valuing progress over perfection fosters growth, innovation, and authenticity.

2020 shattered our expectations, forcing us to confront chaos. Initially resisting, I craved control. But surrendering to uncertainty, I found joy in unexpected moments. Embracing the unknown, we created a new normal. Alchemy lies in transforming chaos into something better. Leaders must face reality, hold diverse perspectives, and shape the future. Inquire, be present, and focus on the next step. By cultivating curiosity and gratitude, we can alchemize chaos into beauty.