We are in a time of deep change – a kind of change that requires not just incremental shifts, but deep transformation where we don't know what the end state is going to look like, both collectively, but also for each of us individually. It's changing the way that we need to show up as leaders and highlighting the importance of leading as whole humans with empathy and compassion for one another. Jeremi Gorman, the Chief Business Officer at Snap Inc, is here to discuss the importance of practicing and leading with empathy. Jeremi leads global sales, agency partnerships, customer and business operations, platform integrity, trust and safety, and creative strategy, and is also a huge influence on people's mindsets and the culture at Snap, and she brings some great insight into leadership, from both a corporate and a personal standpoint. Company values come from the top, and leaders who practice empathy are leaders that teams are eager to support, teams that are willing and able to pivot, teams that want to learn and to grow, not just professionally but personally, and teams that stand together during times of crisis.