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Season 1, Episode 32

You Were Born to Be a Leader – How to Harness Your Organization’s Full Potential through Empowerment, Reciprocity, and HR with TrueCar CPO John Foster

About this episode:

Sometimes it just feels like we can’t live up to our team’s expectations, our company’s needs, or even our own goals, all at the same time. Yet, it is up to leaders, HR, and other organizational development roles within companies to manage, maintain, and grow all of these key aspects.

Without personal development of yourself and the individuals on your team, you may be left with unsatisfied and unfulfilled team members who aren’t consistently bringing their best selves to the plate. Without leadership development, you and your team might become stagnant, and unable to grow past a certain level of success.

If you’re not meeting company growth or economic goals, your organization will not survive in a competitive market. 

How do the most successful leaders and HR people approach this overwhelming, high-wire balancing act? How can you, as a leader, manager, or HR person, support the growth of your team members as individuals, as well as maintain the consistent growth of your organization?

Brilliant business designer and TrueCar CPO, John Foster, is here to help guide us in this hugely important conversation. He shares insights on how HR can be fundamental in empowering the mindset shift within an organization to optimize growth and support each individual. 

Discover how the concepts of facilitation, reciprocity, and empowerment can revolutionize your organization and promote the growth of your team while meeting overarching business goals. 

You are allowed to commit to your team members’ development. You are allowed to commit to your company goals. And you are allowed to support the growth and success of both.



Read more about empowerment and reciprocity

Unleash the power of empowerment and reciprocity. Shift to an intentional culture, fueling growth and high performance. Empower leaders, build great teams, and achieve development goals. Transform HR’s role through empathy and understanding. Fuel organizational growth with invested resources in employee development.

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Meet the Guest

Photo Guest John S1E32 You Were Born to be a Leader How to Harness Your Organization's Full Potential through Empowerment, Reciprocity, and HR with TrueCar CPO John Foster 20200616

John Foster is a business designer who helps people and organizations perform at their best. Currently Chief People Officer at TrueCar, he has served many of the world’s most innovative companies via internal roles and consulting relationships. He has broad experience designing, building, and managing internal operations for talent-driven companies; including all aspects of HR, talent management, communications, and innovation.


5:39 – Introduction to the topic of empowerment and reciprocity.

7:27 – A little backstory of how Caneel and John are connected.

10:47 – You have to create space for others to grow and for them to fail.

16:24 – What is empowerment? There are people who are afraid and it takes work like this to help them grow.

27:14 – New behavior takes time. Bringing in support systems and assessment tools to help track the improvements and changes adequately. 

30:22 – How can you allow a person to choose to give them a feeling of empowerment?

32:20 – The role fear has played in John’s journey.

37:10 – Productive HR people create sustainable high performance and think about what are all the things that would be necessary to create that performance which include empathizing with humans and creating containers for that to allow creative human output.

39:17 –  Paternalistic HR disempowers teams within an organization. Reciprocity prevents HR from being paternalistic. 

41:37 – Ways a team member can better engage with HR that empowers them and the organization

43:09 – What are the most empowering ways that we can invest in our employees?

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